Track a withdrawal
After requesting a withdrawal, track its status by polling the API or by subscribing to thewithdrawal.completed webhook.
Poll withdrawal status
Status lifecycle
| Status | Meaning | Typical duration |
|---|---|---|
pending_conversion | On-chain confirmed, waiting for crypto→fiat sale | 0–4 hours |
conversion_complete | Fiat ready, bank wire initiated | 1–3 business days |
completed | Wire received at destination bank | Terminal |
failed | Error — contact support with your reference | Terminal |
Webhook notification
Register forwithdrawal.completed to be notified when the bank wire arrives:
withdrawal.completed payload:
Related
- Request a withdrawal — initiating withdrawals
- Webhooks overview — webhook setup and verification
- Currencies and limits — fiat currency details

